Open Polymarket and create an account
You land on the official polymarket.com. Sign up with Google, email or a wallet. Referral link, 21+.
Symptom, cause, fix
| Symptom | Likely cause | Fix |
|---|---|---|
| Site does not open | Mistyped or fake domain, or a local network problem | Type polymarket.com yourself; try another network (mobile data or Wi-Fi) |
| Shown a restricted-region message | Your current location is in a blocked country (e.g. while travelling) | Polymarket blocks by location; the UAE itself is not blocked |
| Logged in, balance is zero | Different login method than at sign-up | Log in with the original Google account, email or wallet |
| Email code not arriving | Spam filter or typo in the email | Check spam, re-enter the email, request a new code |
| Deposit not credited | Unconfirmed transaction, wrong token/network or below minimum | Check the explorer; minimums $3 Solana / $20 Ethereum; after 10 min contact support with the tx hash |
| Sent to the wrong address | Profile address instead of deposit address | Try recovery.polymarket.com; some cases cannot be recovered |
Before you contact support
Have the transaction hash, the token and amount, and the network ready. Support is in the chat widget at the bottom right of polymarket.com. Never send your 6-digit login code or seed phrase to anyone. Related: Polymarket login, deposit from the UAE.
Open Polymarket and create an account
You land on the official polymarket.com. Sign up with Google, email or a wallet. Referral link, 21+.
Frequently asked questions
Is Polymarket banned in the UAE?
Polymarket does not list the UAE among blocked or close-only countries (Help Center, updated 29 Oct 2026). It is also not licensed by GCGRA.
Do I need a VPN for Polymarket in the UAE?
Polymarket itself does not block the UAE (Help Center, updated 29 Oct 2026), so there is no Polymarket restriction to get around.
My deposit has not arrived. What now?
Wait 10 minutes, check the transaction on a block explorer and the minimum, then contact support with the transaction hash.
Open Polymarket and create an account
You land on the official polymarket.com. Sign up with Google, email or a wallet. Referral link, 21+.
Evidence used on this page
- Geographic restrictionsPolymarket Help Center · 2026-10-29Open source
- Recover missing depositPolymarket Help Center · 2026-06-04Open source
- How to depositPolymarket Help Center · 2026-06-08Open source
- How to sign upPolymarket Help Center · 2026-01-12Open source